Instructional designer / multimedia developer experienced in designing and developing creative and innovative solutions to performance and training problems. Skills include instructional analysis and design, management of projects and teams, writing, storyboarding, illustration, animation, e-learning production, scripting and process automation, software development, and integration of e-learning content with learning management systems.

• Master of Science in Instructional Technology, Executive Leader
  Rochester Institute of Technology
  
  
• Bachelor of Science in English, NYS Provisional Teaching Certification
  State University of New York College at Brockport
  
  
• Certificate in Criterion-Referenced Instruction
  Mager Associates

4/2012 to present
Senior Instructional Designer
Logical Operations - Rochester, NY

Author instructor-led course materials, including manuals and support content authored in XML (oXygen Author), overheads, illustrations, multimedia storyboards, and project data files. Serve as instructional design lead for courses authored by third parties. Conduct course test events and provide guidance to contractors and other course developers. Subject matter includes computer programming, mobile app development, multimedia development, application security, and office productivity applications. Write instructor guides, white papers, and marketing pieces. Interact with customers to gather input and feedback on training products and provide support.

Recent courses include:

• Cybersecurity Maturity Model Certification Professional (co-authored)
• Cyber Secure Coder (Exam CSC-110)
• Introduction to Programming with Python (co-authored)
• Web Development with HTML5, CSS, and JavaScript
• HTML5: Content Authoring with New and Advanced Features
• Google Cloud Fundamentals
• Programming Google App Engine Applications in Python
• Certified Artificial Intelligence Practitioner (co-authored)
• Certified Internet of Things (IoT) Practitioner
• Internet of Things (IoT) Security Practitioner
• Amazon Web Services: Systems Operations (co-authored)
• Developing Secure Universal Windows Platform Apps in C# and XAML
• Developing Secure Android Apps for Business (authored first edition, developed apps used in second edition)
• Developing Secure iOS Apps for Business
• CyberSec First Responder: Threat Detection and Response (co-authored)
• Microsoft Power Apps: Building Low-Code Business Apps (co-authored)
• Microsoft SharePoint Modern Experience (3 courses)
• Programming and Data Wrangling with VBA and Excel (1 day and 3-day editions)
• Modern Classroom Certified Trainer (MCCT) Workshop
• Microsoft Office Access (3 courses)
• Database Design: A Modern Approach
• SQL Querying (Fundamentals and Advanced)
• Modern Classroom Certified Trainer (MCCT) Workshop

8/1985 to present
Freelance Author / Instructional Designer / Software Developer
Peach Learning Systems - Brockport, NY

Create custom learning solutions for customers that have included SkillSoft, Element K, Bristol-Meyers Squibb, Sara Lee, American Chemical Society, Pearson Custom Learning Solutions, Eastman Kodak, Xerox, and others.

Recent Engagements:

• Developed instructor-led training courses and supplemental materials covering a wide variety of subject matter
• Managed e-learning production, learning management systems administration, scheduling and enrollment for medical records software training (University of Rochester Medical Center, 10/11 to 4/11)
• Developed interactive multimedia e-learning content in Flash supporting business and sales training (Bristol-Meyers Squibb and Sara Lee)
• Authored web content for college distance learning courses, covering a variety of subject matter, including Change Management, Business Writing, and Multimedia Portfolio Development (Pearson Custom Learning Solutions)

11/2006 to 9/2011
Manager of Quality and Innovation / Learning and Performance Solutions
Global Knowledge - Cary, NC

Managed a team of editors, curriculum developers, and graphic developers in the Learning and Performance Solutions group. Designed, developed, and maintained software tools, e-learning frameworks, simulation / game engines, and other systems used by Global Knowledge in the development of training. Managed initiatives to improve quality and efficiency in course production processes. Integrated content with third-party learning management systems. Managed the department’s inventory of software and hardware. Selected, organized implementation of, and managed user accounts on the configuration management system (SourceGear Vault). Set up and maintained course testing labs. Developed extensions and enhancements for the company's learning management system. Diagnosed and corrected problems with instructional technologies used by the company. Performed instructional analysis, design, writing, and content development tasks as needed.

6/2004 to 11/2006
Senior Instructional Designer / Software Development Lead
MountainTop Technologies - Johnstown, PA

Designed and developed custom training solutions for clients in medical, pharmaceutical, military, and other domains. Served as instructional design and technical lead on various projects. Wrote the company style guide for e-learning courseware, proposals, and training storyboards. Served as mentor and advisor to junior instructional designers and developers while assigned to multiple projects. Organized staff development events for the instructional design team. Designed and developed the software framework and various content modules for a comprehensive medical simulation / learning game that incorporated Flash, XML, and a state engine implemented through ActionScript and JavaScript. Developed content, authoring systems, and reusable assets for e-learning, training simulations, learning games, interactive electronic technical manuals (IETMs), and electronic performance support systems (EPSS). Served as interim manager of the systems development team for 11 months.

11/2001 to 4/2004
Associate Director, Wiley eLearning
John Wiley & Sons - Hoboken, NJ

Managed design and development of Wiley e-Learning (WeL) Courseware, a web-based distance-learning platform for higher education. Managed instructional design, development, and testing of the first two generations of the WeL product platform and associated content. Developed functional prototypes. Wrote software requirements. Worked within a geographically dispersed team that included instructional designers, editors, and off-shore developers (Korolev, Russia, and Kingston, UK). Demonstrated product at trade shows and sales presentations.

Other Experience

• New York State Public School Teacher - Secondary English
• HVAC / Sheet Metal Fabricator – Eastman Kodak Company
• Manufacturing – General Motors, Delco - Automotive Electric Motors
• Manufacturing – General Electric - Kitchen Appliances

Woodworking, music, photography, electronics, gardening, home remodeling, drawing